F.A.Q.
The F.A.Q. (Frequently Asked Questions) are the most common questions we receive from users concerning the services we provide.
- Q: What are the advantages of using this portal?
- A: It enables contacts in a fast and easy way among those offering a specific competence and those looking for it. Moreover, it provides a useful diary to write down all your appointments.
- Q: What is the cost of this service?
- A: The basic service is currently FREE, either if you're providing or looking for a competence. We are looking for
to keep the service free in the future as well. If you enjoyed the services of the portal and found them useful, you can contribute
at any time according to your preference. It is also available a very cheap option called "Preferential Lane" that allows to promote one's competence in a more efficient way, in order to get more contacts with other users; this is a way to support the website, which is primarily based on the voluntary contribute of users.
- Q: What is the difference between this portal and the traditional agencies?
- A: Traditional agencies usually ask for a percentage over the income of their "subordinates", while Mobisitter does not ask its users for any sort of percentage.
- Q: Can I get in contact with the people that offer a competence without going through the portal process?
- A: Of course! The website does not claim any exclusive right over the services provided, but since Mobisitter doesn't ask for a percentage, a direct contact won't turn out to be more convenient.
Besides, by using Mobisitter and its on-line shared diary, you will be able to check at any time the availability of the baby sitter/dog sitter/ personal shopper/ private lessons' teacher or whatever else you're looking for.
- Q: So once I've contacted a person for the first time, which is the advantage of using the site instead of the direct contact?
- A: Keeping on using the site is convenient both for the provider and the client of the competence: who looks for a service will be sure that the price won't change from the one declared on the site and will be able to verify the availability of the many collaborators through the on line shared diary. For what concerns the services' providers, mainly using the site will result in a more efficient administration of his/her own diary, avoiding overly full or "dead" days of work.
- Q: During the registration on the site I've been asked a lot of personal data. Why is that?
- A: To guarantee more security about the identity of both providers and clients of the services. Other users will only have access to the minimum information (first name, last name, telephone number and address) required to be eventually contacted. All the further data, as the fiscal code or the date of birth of the user, will not be visible from other clients and they are requested in order to avoid any improper use of the portal and to guarantee professionality to all users
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